How We Help

As a business owner or director, you understand that your business runs on information and the ability to communicate with your people and your customers. We’re usually brought in to help fix the following problems:

  • You’re worried about your business data. Is it safe and secure and what would you do if you lost it?

  • You have concerns around not having the expertise to properly manage and protect your IT systems and your people

  • My phone system is key to my business. The BT 2025 Switch-off is fast upon us and I need to understand my options

  • Connectivity and Mobiles are a bit of a headache. I’ve got various contracts and I’d love to consolidate and save money

  • I consistently find myself frustrated at poor customer service and technology failures. My current provider seems more interested in selling me products and services. What I really want is a partner I can trust that understands my objectives and supports us in our efforts to achieve them

Sound familiar? Then perhaps we should talk.

What We Do

Whatever your goal, together we can create a bespoke combination of services, completely aligned with your business objectives.

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Who We Are

Murtek was founded in 2007 by our MD Stuart Murray based on the core values of Honesty, Integrity, and Approachability.

To us, IT is not just about fixing an issue after the event. It is about being able to make your business a better place. A more productive place, and certainly, in more recent times, a safer place. To support that goal, we carry out our work based on 5 core principles:

Customer First

We strive to ensure our clients never have to chase us for an update on a service ticket, project, or quote. We always stay focused on our customers to deliver the best possible experience at every touchpoint.

Excellence

We hold very high standards in every aspect of our business. From our client relationships and expert technical capability to outstanding customer service. Our focus on excellence is a key part of what makes us a trusted partner to our clients.

One Team

We work as one team, and we understand we’re nothing without each other. From office management to our support team delivering first-class assistance and everything in-between. We communicate and collaborate effectively to benefit our clients.

Do the Right Thing

From being commercially fair, to designing the right solution for the client. It’s all about doing the right thing. This ensures we always remain customer-focused and, in turn, grow sustainably and responsibly.

Making it Happen

We set expectations and we’re realistic with our colleagues and customers. We never over-promise and approach everything we do with a positive and proactive attitude.

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Our Management Team

Stuart Murray

Stuart Murray

Managing Director

Stuart founded Murtek in 2007 with the core values of honesty, integrity and approachability. “To us, IT is not just about removing a virus, fixing a printer or rebooting a computer! It’s about harnessing technology to make your business a better place, a productive place and a safer place. We make sure that it serves you and your objectives.

Steve Hood

Steve Hood

Head of Sales and Marketing

People don’t buy products and services; they buy reasons to overcome or avoid business pain! Steve’s number one priority is to understand the problems that customers bring to us and fix them. “I recognise that what we do and how we do it, isn’t right for everyone. My job is to discover whether our customers and prospects are experiencing the problems we help fix. We can jointly investigate the best ways to sort that out, so that it fits with your objectives and your budget.”

Shaun Broderick

Shaun Broderick

Head of Murtek Communications

Shaun’s on a mission to unravel the complex world of communications and connectivity for our customers. “Clients typically engage me when they’re concerned that they are not receiving clear advice. There’s often a frustration that they’re just being spoon-fed the latest products, with no thought to their required outcomes. I want to ensure that customers get the right mix of communications and connectivity that enables productivity, collaboration and is cost-effective.”

Lee Traynor

Lee Traynor

Technical Director

Lee’s vast array of technical knowledge and customer support expertise is at the heart of what Murtek does. Lee guides our internal technical and support functions, but most importantly, he translates often complex technology, into easy-to-understand services for our customers, helping them to achieve their objectives.

Boris

Boris

Head of Internal Security

Boris’ main responsibility is to keep us safe in the office. Always watching and always alert to outside dangers. He also has a fascination with shoelaces.

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What Our Customers Say

“Murtek provided us with a clear roadmap to enhance our cybersecurity practices and protect our sensitive data. Our clients now have peace of mind knowing that their information is in safe hands”

Managing Director, International Freight Forwarding Service

“IT security is crucial to our business operations. We’ve trusted Murtek with the management and support of our systems since our launch in 2012 and with good reason, they’ve been on hand with advice and solutions along with a prompt and friendly service.”

CEO, International Training and Qualification Body

“Working with Murtek has had a totally positive impact. Not only have they improved our cybersecurity posture but also streamlined our internal processes, resulting in enhanced efficiency and productivity. It’s a win-win situation for both our organisation and our valued clients.”

Managing Director, Online Furniture Retailer

“Cybersecurity is a top concern for our industry, and working with Murtek to implement a clear plan has been a game-changer for us. It has given us a competitive edge by demonstrating our commitment to safeguarding customer data.”

Commercial Director, Global Food and Beverage Manufacturer

How Secure Is Your Data?

Data breaches and identity theft are on the rise, and the cause is often compromised details. Use this tool to help you better understand your personal details security.

OFFICE LINE

01325 790690

SUPPORT

support@murtek.co.uk

OFFICE OPENING HOURS

8:00am – 5:00pm

OFFICE LINE

01388 435 020

SUPPORT

support@murtek.co.uk

OFFICE OPENING HOURS

8:00am – 5:00pm